Return / Exchange Policy
If you are not satisfied with your opticals, you can return or exchange them easily, within 30 days of purchase (for non-prescription glasses).
All prescription products must be returned within 14 days of delivery for store credit. Returns must be unworn, in the state you received them, and in their original packaging.
All returns will be processed within 2 weeks of receiving the goods. Please note that items purchased during a sale or from our sale page are not eligible for RETURN or EXCHANGE.
Before you start your return, here's a few things you need to know.
● Returns must be sent back within 30 days of your request.
● Items must be unworn (trying them on is fine - just not prolongued use).
● Only items purchased in the last 30 days for non-prescription products and within 14 days from delivery, for prescription products - are eligible for returns / exchanges.
● Items purchased during a sitewide sale are not eligible for returns.
● All shipping charges are non-refundable.
● A return fee of $5 will be removed from your refund.